For over 25 years, Leo has worked collaboratively with clients to define and implement effective business and administrative strategies, processes and structures. Leo’s education includes a Ph.D. in Computer Science and a Lean Six-Sigma certificate, both from the University of Toronto.

Strategic Advisory

Leo helps clients make decisions and take actions to move them in new directions. He supported a province’s Digital Health Division’s transition from financial oversight to proactively funding digital health services. For another ministry, he devised an entirely new government supply arrangement for IT resources, incorporating managed service provision with modern technology.

Operations & Performance Improvement

Through recommendations in policies & standards, processes, organization and technology, Leo helped a building inspections function respond to a public audit that had identified the need for multiple improvements. Taking a LEAN approach, he helped a community college identify over 50 measures to enhance the student experience and increase recruitment and retention.

Organizational Change Management

Leo helped a government branch restructure its back-office functions by increasing specialization for efficiency, creating dedicated operational supports and introducing service management and metrics. He helped a provincial agency modernize its procurement function by shifting from a traditional enforcement role to one of partnership and client service.

Information Technology

Leo helped a large large municipal operating division better align IT with its operations through steps to enhance IT governance, IT stakeholder relations and organizational effectiveness.

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